How to Delete Your Account

Step-by-Step Instructions

Open the Gollak App

Launch the Gollak app on your mobile device and log in with your parent account.

Navigate to Settings

From the parent dashboard, tap the menu icon (☰) in the top-left corner, then select Settings.

Scroll to Danger Zone

Scroll down to the bottom of the Settings page. You'll find a red Danger Zone section (only visible if you're signed in with Google).

Tap Delete Account

Tap the red Delete Account button. Make sure you have an active internet connection.

Note: Internet connection is required to delete your account from our servers.

Confirm Deletion

A confirmation dialog will appear explaining what will be deleted. Read it carefully, then tap Delete Permanently to confirm.

Account Deleted

Your account and all associated data will be permanently deleted from our servers. You'll be automatically logged out and redirected to the welcome screen.

Need Help?

If you're having trouble deleting your account through the app, please contact us through the app support or visit our website for assistance.

We'll process your deletion request manually within 48 hours.

Frequently Asked Questions

Can I recover my account after deletion?

No. Account deletion is permanent and irreversible. All your data will be permanently removed from our servers.

Do I need internet to delete my account?

Yes. An active internet connection is required to send the deletion request to our servers.

What if I only see local account options?

The delete account feature is only available for accounts signed in with Google. Local accounts can be deleted by uninstalling the app, as all data is stored locally on your device.

Will my children's data be deleted too?

Yes. Deleting your parent account will also delete all associated children profiles, transactions, goals, and other data.